Citizen Service Portal Kerala 2024 Certificate Apply & Download, Services

Citizen Service Portal Kerala 2024:- In Kerala, the “Citizen Portal Kerala” website is a significant platform offering various benefits. Recently, it achieved a milestone by receiving over 10 million applications. This portal, managed by the government, provides 264 different services from grama panchayats. In this overview, we’ll explore the basics of the Citizen Service Portal Kerala, detailing the services it offers and the advantages of using it.

Citizen Service Portal Kerala

Until November 18th, the Citizen Portal received 10.05 lakh applications in Kerala. Out of these, 2.67 million files are under consideration. Notably, 74% of grama panchayat files, 80% of corporation files, and 70% of municipality files have been processed. This portal offers access to 264 services related to local bodies. It acts as the interface for the Integrated Local Self-Governance Management System (ILGMS) for online services via gram panchayats. The website users can avail various services. Districts like Malappuram, Palakkad, and Thrissur submitted the most appeals. Wayanad district processed 84% of the total applications, marking a significant e-governance achievement in Kerala. The state aims to expand online services further in the coming months.

Kerala Citizen Service Portal Overview

Portal name Kerala Citizen Service Portal
Launch By Kerala State Govt.
Objective Provide e-Services for citizens of the State
Application Mode Online
Category Got. Scheme

विद्या संबल योजना

Objective of Citizen Service Portal

The portal aims to offer multiple benefits to the state’s citizens in one place. It provides solutions to various issues people face, making life easier for them.

Citizen Service Portal Benefits

The portal offers several benefits:

  • Easy Registrations: People can easily register for Birth, Death, and Marriage certificates, regardless of whether they live in urban or rural areas.
  • Convenient Certificates: Citizens can obtain various certificates like land ownership, BPL, and general certificates online, eliminating the need to visit government offices.
  • Program Information: The portal allows citizens to review state programs and submit applications online.
  • Commercial Licenses: It provides options for obtaining licenses for various commercial applications.
  • Complaints Handling: Citizens can file complaints related to issues such as water and building problems.
  • Tax and Society Information: The portal provides tax-related information and society-related updates to residents.
  • Transparency and Accountability: The portal ensures transparent service delivery and reduces corruption. Applicants can track their application’s progress and know the responsible official at any time.

Eligibility Criteria Of Citizen Service Portal

To register on the portal, you must be a resident of Kerala.

Required Documents

  • Applicant must have Aadhar Number
  • Mobile Number
  • Email ID

How to Register On Citizen Service Portal Kerala?

Registering on the portal is easy:

  1. Visit the official Kerala citizen portal website
  2. Click the login button, then find the registration link.
  3. Accept the terms and click Continue.
  4. Enter your name, Aadhar number, email, mobile number, and captcha code.
  5. Click “Create Account.” Your account will be created.

मुख्यमंत्री कन्या सुमंगला

Login Portal Of Kerala Citizen Service

Logging into the portal is easy:

  1. Go to the official Kerala citizen portal.
  2. Click “Login,” and a pop-up will appear.
  3. Enter your username and password in the form.
  4. Click “Login.” You’re in!

What to do if Forgot Username/ Password?

To recover your username or password on Kerala’s citizen portal:

  1. Visit the official portal.
  2. Click “Login” and choose “Forgot Username or Password.”
  3. For username, enter name and Aadhar number, then choose a new username.
  4. For password, enter username and click “Reset Password.”

Follow the prompts provided.

IAY List

Certificate/ Correction on Citizen Service Porta

To use Kerala’s Citizen Service Portal:

  1. Go to the official website.
  2. Click “E-services” in the menu.
  3. Select Birth, death, Pension, etc. You can choose certificates, new registration, or corrections.
  4. Enter login details in the pop-up and click “Login.”
  5. Fill in the required details on the forms.
  6. Click “Submit” to complete the process.

Payment Portal Of Kerala Citizen Service

To make a quick payment on Kerala’s Citizen Service Portal:

  1. Visit the official portal.
  2. Select “Quick Payment” from the menu.
  3. Choose from File number, Demand Number, or Mobile Number.
  4. Enter the details based on your choice.
  5. Click “Search.”
  6. Proceed with the payment option provided.
  7. Complete the payment.

Kalia Yojana


In conclusion, the Citizen Service Portal Kerala 2024 stands as a pivotal digital platform, simplifying citizen interactions with government services. Offering effortless certificate applications and downloads, it streamlines bureaucratic processes. This initiative signifies Kerala’s commitment to efficient governance, ensuring citizens’ access to essential services with convenience and ease. Embracing technology, the portal marks a significant stride towards a more accessible and citizen-friendly administration in the state.


What services can I access on the Citizen Service Portal Kerala?

The portal offers various services, including certificate applications, downloads, and other government-related services.

How can I apply for certificates on the portal?

To apply for certificates, visit the portal, select the appropriate service, fill out the required information, and submit the application online.

Can I download certificates from the portal?

Yes, the portal allows you to download certificates once your application is processed and approved.

What documents do I need to provide for certificate applications?

The required documents can vary based on the type of certificate. Generally, you might need proof of identity, address, and relevant supporting documents.

Is there a fee for applying or downloading certificates on the portal?

The fees, if any, for specific services are usually mentioned during the application process. Some services might be free of charge.

Banglar Shiksha SMS

विश्वकर्मा श्रम सम्मान

YSR Nadu Nedu

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